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Privacy Policy

A legal disclaimer

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Privacy Policy for Freedom Roofing Pros

Effective Date: 01/15/2025

At Freedom Roofing Pros, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, interact with our services, or engage with us in other ways. By using our website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We collect two types of information when you visit our website:

1.1 Personal Information
Personal information is any information that can be used to identify an individual. We collect personal information when you provide it, such as filling out a contact form, requesting a quote, scheduling a consultation, or signing up for our newsletter. The personal information we may collect includes:

  • Name

  • Email address

  • Phone number

  • Address (for service estimates)

  • Payment information (if applicable for transactions)

1.2 Non-Personal Information
We also collect non-personal information that cannot be used to identify you directly. This information helps us analyze website traffic and improve your browsing experience. This may include:

  • IP address

  • Browser type

  • Device type

  • Pages visited on our site

  • Time spent on the site

  • Referring website URLs

  • Cookies (see Cookie Policy below)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide you with roofing services, quotes, or consultations.

  • To communicate with you about your roofing needs and respond to inquiries.

  • To process payments for services (if applicable).

  • To send marketing emails or newsletters if you’ve opted into them. You can unsubscribe at any time by following the instructions in those emails.

  • Based on your feedback and usage data, we will improve our website, services, and customer experience.

  • To comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with third parties under the following circumstances:

  • Service Providers: We may share your data with trusted third-party vendors who assist us with website hosting, payment processing, email communication, and marketing services. These vendors are required to keep your information confidential and secure.

  • Legal Compliance: We may disclose your information if required by law or to protect our rights, comply with legal processes, or respond to lawful requests by public authorities (e.g., a court order).

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. A cookie is a small file stored on your device that helps us improve site functionality and analyze site traffic. Cookies allow us to:

  • Remember your preferences or session information.

  • Understand how you interact with our site (e.g., pages viewed, time spent).

  • Customize your browsing experience based on previous visits.

You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of the website.

5. Data Security

We take the security of your personal information seriously. We implement reasonable administrative, technical, and physical security measures to protect the information you provide. These measures include encryption, secure servers, and access control procedures. However, no method of transmitting or storing data is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information. These may include:

  • Accessing Your Information: You have the right to request access to the personal information we hold about you.

  • Correcting or Updating Your Information: You can update or correct your personal information by contacting us.

  • Opting Out of Marketing Communications: You can opt out of receiving marketing emails or newsletters by clicking the "unsubscribe" link in those communications or by contacting us directly.

  • Deleting Your Information: You may request that we delete your personal information, subject to legal retention requirements.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please get in touch with us immediately, and we will take steps to remove that information.

8. Third-Party Links

Our website may contain links to third-party websites, services, or social media platforms. We are not responsible for these third-party sites' privacy practices or content. We encourage you to read their privacy policies before providing any personal information.

9. Policy Updates

We reserve the right to update or modify this Privacy Policy anytime. If we make material changes to the policy, we will post the updated version on this page and update the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please get in touch with us.

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